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Shopping Guide

How to Order

Product Details Page

  • Select and item and proceed to the product details page.
  • Please select an item dropdown box to select the desired color and size, if available.
  • Click [Add to Cart] button at the bottom of product details. The item(s) have now been placed into your shopping cart.

Shopping Cart

Click [View Cart] link at mini cart. All Items are displayed in the shopping cart.
Confirm the items (check each size, color, quantity) and click Checkout to proceed to purchase the items

Checkout

If you are registered customer, please log in. If you are not registered, please select to register and fill in the customer information. If you would rather not, a guest checkout is available.

  • 1 - Please provide your shipping address and billing address. Click [NEXT].
  • 2 - Confirm "Shipping and Handling Fee" and click [NEXT].
  • 3 - Choose Payment Method. click [NEXT].
  • 4 - If you have chosen Credit Card as Payment Method, please input your card information (unnecessary for Paypal). At last, click the [CONFIRM ORDER] button. The order process is now complete.

After you have completed your order, an order confirmation will be sent to your registered email address. Please do a final check and make sure that you have input the correct information. After your ordered items have been shipped out, you will be provided a tracking number for your package by email. You can track the delivery status of your package with it.

ABOUT OUR PRODUCTS

Size

The sizes listed in the item description are the one which we measure on the actual product. Please note that around ±1cm difference between the displayed size and the actual product may. All measurements are made on a flat surface with the garment laid out flat.

Please use the measurements for reference. Pattern work for certain pieces can alter the fit, so if you are uncertain, please contact us. Also, please view the measurement guide on the product page, located in the description tab.

Color

Colors may look different from the actual product due to the screen settings or the models of your computer monitors.

Fabrics, Materials, or Patterns

We will be working to post clear product images and close-ups of the fabric. Please feel free to inquire for additional images.

Other Notes

The products may be used for products photography. We always strive to prevent damage of the product by having models wear inner wear.

Prices

Prices of the products do NOT including shipping charge, payment handling fee, customs and taxes of customer's country. Displayed currency can be changed by "Currency Change" selection box shown at the top left side of the screen. (Conversion rates are of European Central Bank (ECB), being updated daily.)

Purchase is by "Japanese Yen(JPY)" only. Converted prices will be reverted to Japanese Yen at checkout.

Payment

PayPal and all major Credit Cards are the accepted forms of payment. Please view our Payment Method page for more information.

Shipping

Express Mail Service(EMS) is used for all international deliveries. EMS is easy, secure and is one of the fastest international shipping service, which can deliver up to 30kg luggage to more than 120 countries.

Delivery Area

We deliver anywhere if EMS can. Please check EMS delivery area.

Delivery Date

Please view the EMS delivery date & Shipping fee.

Tracking Delivery

By using EMS Tracking Service, you can check the state of your luggage. Please click here. (*There are some areas that can not keep tracking.)

Packaging and Wrapping

To avoid damage of the products during transit, all items will be securely packaged and reinforced with bubble wrap.

We offer gift wrapping for free. Please write down "gift wrapping" in the note field of checkout step(4/4) to opt for this.

Return, Exchanges, and Cancellations

If a product(s) arrive damaged, please notify us within three days after delivery. We will refund the total amount (including shipping charge) or exchange it for another item. Store credit is also an option. We do not accept refund or exchange for any other reasons.

We accept cancellation if the goods has not been shipped from our location yet. Please send a cancel request by the inquiry form or Email as soon as you can.

Inquiries

Please contact us by Inquiry Form. If inquiry form is not available, please contact the following:

K's Clothing International
1-14-15 Minami Horie, Nishi-ku,
Osaka City, Osaka Prefecture, Japan
Postal Code: 550-0015

Email: info@ks-clothing-international.com
Tel: 06-6534-6110